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Direct Technology Group provides professional IT Support and Network Services for Businesses around Deerfield Beach. Computer Services, Tech Support, IT Solutions and more!

Technology Protection Tips for Holiday Travelers

Technology Protection Tips for Holiday Travelers

Traveling is one way that many of us are attempting to feel less isolated and alone during the COVID-19 pandemic, but a certain level of caution must be exercised when it comes to the technology we use while we travel. Here are some ways you can keep your technology safe and in check while traveling this holiday season.

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3 Neat Gadgets That Many Found Under Their Christmas Trees This Year

3 Neat Gadgets That Many Found Under Their Christmas Trees This Year

Did you get any cool technology for the holidays this year?. Let’s take a look at three popular gadgets that were all the rage this holiday season.

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Integrating New Hardware Doesn’t Have to Be Difficult

Integrating New Hardware Doesn’t Have to Be Difficult

Your business might find itself in a position where it needs new hardware. You must make educated decisions about which hardware to acquire and when, but unless you are a tech guru, you probably need a hand figuring out how to get the most value. 

That’s where we come in.

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In-House or Remote, Automation Brings Value

In-House or Remote, Automation Brings Value

Automation, as a concept, is a clearly useful capability… whether an employee is working remotely or is located in the office for regular operations. Indeed, many businesses are now encouraging their team members to do both. Let’s review how a hybrid workplace can have a positive experience with automation in place… and why it's important, for security’s sake.

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4 Technology Innovations on Common Devices Found in Most Businesses

4 Technology Innovations on Common Devices Found in Most Businesses

There are literally thousands of pieces of technology available that accomplish something positive for your business. Whether they are communications tools that help your team collaborate and build a better client-support system, gadgets and software to help streamline your team’s ability to get work done, or devices to help advance the company’s mobile strategies, considering what you can do with innovative new technologies is a responsibility of a forward-looking executive or small business owner.

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Blockchain Technology Does Have Some Practical Uses

Blockchain Technology Does Have Some Practical Uses

The blockchain is one of the more recent new technologies that businesses have been considering for their offices. Blockchain technology could have been implemented to solve a host of different problems, but the world simply was not ready for it. Is it ready now? Perhaps—let’s take a look at three applications for the blockchain in today’s business world.

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When is it Time to Upgrade Your Technology?

When is it Time to Upgrade Your Technology?

In today’s ever-changing business technology landscape, it can be difficult to know when to upgrade your technology, especially when there are so many options available. How do you avoid getting caught up in the excitement of every new thing? It starts with knowing where your organization is and whether you need to make a change.

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Technology Labels May Help Consumers Stay Safe

Technology Labels May Help Consumers Stay Safe

It’s important to know what is in the food we eat, and in much the same way, it is also important that we know about the technology we use on a daily basis. A recent initiative is striving to place labels similar to those found for nutrition on Internet of Things devices to help consumers make better choices about their technology acquisitions.

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5 Ways to Improve Your Technology Troubleshooting

5 Ways to Improve Your Technology Troubleshooting

When you suffer from a technical difficulty, it’s your responsibility to ensure that it is handled in a timely fashion, whether it is reporting the issue to IT or taking care of it yourself. The process of troubleshooting, however, can save you from waiting around while IT tinkers with your device’s settings. Let’s examine the five stages of troubleshooting and how you might try them yourself.

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Take a Step Back to View Your Business’ IT Realistically

Take a Step Back to View Your Business’ IT Realistically

When you get excited to implement a new technology solution for your business, it is easy to let the expectation blind you as to the true value you get from it right out of the box. It’s no fault of your own; it’s human to have expectations that exceed reality. In business, though, it is important that you keep these misconceptions in mind, especially when it comes to your technology systems and implementing them.

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Make Strategic Decisions Better with a Virtual CIO

Make Strategic Decisions Better with a Virtual CIO

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option of hiring a virtual CIO.

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Break Your Break/Fix Cycle

Break Your Break/Fix Cycle

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings on the table.

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Murphy’s Law Makes It Easy to See the Value of Managed Services

Murphy’s Law Makes It Easy to See the Value of Managed Services

No one likes to imagine the worst-case scenario, but as a responsible business owner, you have no choice but to see the bad before the good. After all, the investments that you make in the future of your organization mean nothing if you have no power to preserve it in the event of unfortunate circumstances. Due to the nature of technology, it is an ideal place to start thinking about preventative and proactive measures to keep your future secure.

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3 Reasons You Need to Invest In New Technology

3 Reasons You Need to Invest In New Technology

Upgrading technology can often come with risk. While you might get some return on your investment, will you get it back fast enough to actually make that investment worth it in the end? How can your technology solve problems that your company experiences, and how do you acquire the capital necessary to make significant upgrades? If you dig too deep into the details, you might find that it is difficult to move forward with these major decisions, preventing you from leveraging these amazing benefits. Here are four signs that will give you an idea that it’s time to upgrade your technology.

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Making Solid Technology Decisions will Help You Build the Business You Want

Making Solid Technology Decisions will Help You Build the Business You Want

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. In fact, you’ve been using all of the standard fare for business technology, such as computers, server units, and networking components for quite some time. All technology must eventually be replaced though, so it’s critical that your company has an established approach to make this happen in the most seamless and least stressful way possible.

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Information Technology Can Be Used to Improve the Customer Experience

Information Technology Can Be Used to Improve the Customer Experience

The people who make use of your products or services, be they clients or customers, are the ones who keep your business afloat. Therefore, you must do your part to ensure that they are happy and satisfied with your business. Thankfully, the right technology can make doing such a thing much easier. Let’s explore some of the opportunities your business has to improve the customer experience through the use of innovative IT solutions.

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Let’s Look at Some of the Software Every Business Needs

Let’s Look at Some of the Software Every Business Needs

All businesses utilize software to a certain extent, but not all companies have the same needs. That being said, there are certain types of software that all businesses can benefit from, regardless of industry or service offerings. We’ve put together a list of business software solutions that companies can utilize to improve operations.

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Make Sure Your Mobile Device Management Platform Has These Features

Make Sure Your Mobile Device Management Platform Has These Features

Your mobile device management strategy is going to bleed into every other part of your business, especially in the realms of security and productivity. It is of critical importance that you ensure that your mobile device management platform is working toward your company’s operational goals, but it can be challenging at times to look at this type of technology with its many complications. Let’s dive into what makes for a solid MDM platform.

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4 Options for Your Business' Communication Infrastructure

4 Options for Your Business' Communication Infrastructure

Businesses depend on their communication infrastructures to work with clients, vendors, and their staff. Depending on the specific needs of the company, a business might implement any number of communication solutions, all of which have various strengths, weaknesses, and uses. We’ll walk you through some of the most common communication solutions, as well as why you might want them for your company.

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3 Technologies That Could Have Business Applications in the Future

3 Technologies That Could Have Business Applications in the Future

Being future-minded means that you are always on the lookout for the next big thing and how it might affect your business, be it technology or otherwise. Many developing technologies might seem like they will never see the light of day, but the reality is that many of them do have the potential to see business applications in some capacity. Let’s take a look at some of these oddball concepts and how they might transition to business use in the future.

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