When IT issues occur, your business suffers because your team is frustrated and distracted from core business initiatives. Downtime is costly, and can become even more expensive if your IT support and management are performed by employees who have multiple duties. This impacts their ability to deliver in other areas, as well as the overall quality of IT support.
With DTG's Proactive Managed Services Program, your network is continually monitored for issues that could affect your systems. Many issues are resolved before you are aware of a problem exists, preventing your network from downtime, failure, or security threats.
Our Remote Monitoring and Maintenance solution delivers 24/7/365 remote monitoring and management services to ensure the health and performance of your business IT assets. That means we perform proactive maintenance to stabilize your IT, and respond with remote remediation when things go wrong.
Remote monitoring and maintenance services mean greater efficiency and reduced downtime for your business. Routine services delivered onsite typically take longer, involve travel time, and sometimes require repeat visits. Delivering services and support though our managed services remote monitoring and management platmorm facilitates accurate, more immediate diagnosis of issues, and reduces the time needed to resolve issues and perform maintenance and management tasks. Faster resolution means a more stable IT environment and less productivity lost to unscheduled downtime. Of course, we are always available onsite when an issue cannot be resolved remotely.
For more information about how our proactive Remote Monitoring and Maintenance tools can benefit your business, contact us today, or call 954-739-4700 ext 231