Direct Technology Group Blog

Direct Technology Group provides professional IT Support and Network Services for Businesses around South Florida. Computer Services, Tech Support, IT Solutions and more!

Practical Uses for AI in Businesses of Any Size

Practical Uses for AI in Businesses of Any Size

Technology is getting smarter, from the consumer level on up. As such, artificial intelligence is appearing in more and more applications that all businesses can embrace. Let’s take a few minutes and go over the various ways that artificial intelligence can be used to support your business’ operations.

Defining Artificial Intelligence

While the term sounds super advanced—and a little intimidating, if we’re being honest—all artificial intelligence really describes is a computing system that has been taught to perform or automate tasks. There are two varieties of AI, usually classified between:

  • Narrow AI, or AI that is limited to performing or learning specific tasks. This variety includes the virtual assistants that are appearing in smart devices, the technology that powers self-driving cars, and other such applications.
  • General AI, or AI that can adapt and learn how to perform a variety of different tasks, much like the human brain can. This is the variety that we commonly see in popular culture and science fiction.

Today, businesses can implement AI to accomplish a variety of goals and tasks.

How Businesses Use AI Today

Overall, businesses today use AI functionality to accomplish any of three objectives: business process automation, data analytics, and engagement with customers and employees alike. Let’s go into how these objectives are benefitted by AI.

Process Automation

This variety of automation primarily focuses on a business’ behind-the-scenes activities, like keeping records updated and otherwise saving a human being’s time. As the least expensive to implement and quickest to deliver a return on investment to the business that adopts it, business process automation has helped many industries complete their rote processes.

Data Analytics

This form of automation is tasked with processing the massive amounts of data that today’s businesses possess, identifying patterns that would otherwise be far too time-consuming to track. From predicting consumer activity to auditing business exchanges, this form of automation gives many businesses capabilities that simply couldn’t be attained with human insights alone.


Finally, automation has also proven handy as a means of communicating with clients, customers, and employees alike. Whether you’re referring to the customer service tools that appear on many modern websites that help walk someone through their issue or the treatment recommendation systems that some medical providers use to customize an individual’s healthcare strategy, these systems effectively provide a smarter way to get information to the person who \\wants and needs to see it.

While all this sounds intensely complicated and difficult to implement, it doesn’t have to be. The team at Direct Technology Group can assist you with these kinds of improvements as well as a litany of other IT needs. To find out what we can do for you specifically, give us a call at 954-739-4700 today.

Microsoft Thwarts Major Hacking Attempt, For Now
How to Keep Your IT Safe from Threats


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Friday, 27 November 2020

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Business Computing Cloud Efficiency Productivity Google Network Security Hackers Microsoft Data Malware Smartphones User Tips Business Software Innovation Workplace Tips Miscellaneous Hardware Email Communication Hosted Solutions Mobile Devices IT Support Backup communications Android Internet Computer Small Business Users Smartphone Ransomware Cybersecurity VoIP Productivity Business Management Social Media Network Upgrade Outsourced IT Mobile Device Windows 10 Collaboration Browser Managed IT Services Windows Passwords Tech Term Holiday IT Services Microsoft Office Save Money Cloud Computing Business Continuity Apps Managed Service Automation Windows 10 Bandwidth Employer-Employee Relationship Gadgets Phishing Office Managed IT Services Facebook Quick Tips Data Backup Internet of Things Covid-19 Marketing Chrome Saving Money Disaster Recovery IT Support Wireless Data Recovery Wi-Fi Apple Health Information Gmail Mobile Device Management Networking Server Remote Office 365 Router Alert Applications Password Analytics Cybercrime Mobility VPN Access Control App Data Breach Managed Service Provider Computers Office Tips Business Intelligence Remote Computing Hacking Settings Virtualization Retail Operating System Government Law Enforcement iPhone Remote Monitoring Recovery Battery Excel WiFi BYOD Remote Work Blockchain Patch Management Application Going Green Twitter BDR Laptop Physical Security Data Management Website VoIP Telephone Systems Biometrics Printer Paperless Office Managed IT Service Information Technology History Politics Mouse Humor Employee-Employer Relationship Mobile Computing Compliance Artificial Intelligence End of Support Entertainment Voice over Internet Protocol Bring Your Own Device Environment Conferencing Maintenance Big Data Value Word Virus Lithium-ion battery Google Drive Spam Social Engineering Workers Mobile Office Safety Human Resources Training Cost Management Cleaning Sports Remote Monitoring and Management Net Neutrality Meetings DDoS Robot RAM Business Technology Tech Support Vulnerability IT solutions Hard Drives Customer Relationship Management Printer Server Cortana Scam Telephony Shadow IT YouTube Processor Risk Management Managing Stress Customer Service Healthcare Company Culture Smart Technology Internet Exlporer Streaming Media Files Fax Server Data Security G Suite The Internet of Things SharePoint Data storage Encryption Two-factor Authentication Medical IT Connectivity Current Events Telephone System Search Wireless Charging Dark Web Batteries Hosted Solution eWaste Education Tip of the week User Error Social Network Content Filtering Best Practice Virtual Assistant Virtual Reality Payment Cards Data Protection Shortcut PowerPoint Tablet How To Tech Terms HIPAA Hybrid Cloud Windows 7 Best Available Relocation Social Networking Scams Cameras Tip of the Week/Security Network Attached Storage Unified Communications Windows XP User Security Multi-Factor Authentication Millennials PDF Tablets Time Management SSD Authentication Mobile Processors Internet Explorer Video Games Licensing National Security Gadget Project Management Security Cameras Reviews Server Management Holidays Chrome OS Inventory Analysis Updates Unified Threat Management Authorization Spyware Threat Travel WIndows 7 Black Market Distributed Denial of Service Insurance Wearables Machine Learning Microsoft Teams Webcam Mobile Security Virtual Private Network Budget Memory Windows Media Player Troubleshooting Remote Workers Worker HP Printing Alerts Live Streaming Sales Telecommute e-waste Co-Managed IT Voice over IP Multi-Factor Security NarrowBand Electronic Health Records Programming Display Update Document Management Paper Work/Life Balance WhatsApp Downtime Knowledge Data loss Avoiding Downtime Reporting Memes Automobile eCommerce Wireless Technology Employees Benchmarks Outlook Management Digital Ink News Phone System Comparison User Copy E-Commerce Staff Cables File Management IT Online Shopping Chromecast Analyitcs Solid State Drive Recycling Profitability Remote Working Access Edge Monitor Specifications Notifications Internet exploMicrosoft Paste Hacker Payment Websites Managed Services Provider GDPR Hosted Desktop Antivirus disposal Techology Hard Disk Drive Eliminating Downtime Printers Downloads Reputation Vendor Google Maps Bluetooth Advertising Science instant Messaging Dongle Storage Firewall Lead Generation HaaS Video Customer Hiring/Firing Bitcoin Wireless Internet PCI DSS IT budget Trends Spotify Remote Support USB Private Cloud Remote Control Windows 8 Vulnerabilities Amazon Error Profiles Personal Information Flexibility OneNote Staffing Social Help Desk Regulations Compliance IT Management A.I. Cabling Wearable Technology Distribution Botnet User Tip Public Cloud Spam Blocking Cryptocurrency Technology Tips Plug-In Touchscreen Computer Repair SaaS WannaCry Database Legal People Touchpad Bloatware Windows Server 2008 R2 Consultant Threats Computer Accessories Certification Innovations Movies File Sharing Running Cable Fleet Management Managed IT Telecommuting Uninterrupted Power Supply Email Management Backup and Disaster Recovery Proactive IT Microsoft Office 365 IT Service Hard Drive Tactics Entrepreneur Taskbar