Direct Technology Group Blog

Direct Technology Group provides professional IT Support and Network Services for Businesses around South Florida. Computer Services, Tech Support, IT Solutions and more!

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

Business isn’t moving that slow anymore.

As a result, instant messaging has become an important part of many companies’ communications platforms. Today, we will look at instant messaging from a business’ perspective, and what benefits instant messaging can have for organizations looking to move a little bit faster.

A lot of people use instant messaging for the same reason's businesses want to. You can communicate with people in real time without having to call them on the phone. Studies of communication behavior has shown that for the past 18 years, workers have increasingly favored more efficient means of communication in their professional environments. While this doesn't mean that younger workers necessarily find face-to-face interactions difficult, the statistics do suggest that younger workers, who are more comfortable with technology, prefer to utilize that technology to keep business moving along more than their older counterparts.

Since today’s business is more multi-generational than ever before, it is important to be able for these businesses to find manners of communication suited for everyone. Instant messaging, since it incorporates the ease of use of the telephone with the informal nature of email, in a lot of ways checks all the boxes. Here are three major benefits businesses see from incorporating instant messaging

  • Improved collaboration - As mentioned above, more people see IM as a resource, rather than a distraction, making it a great collaboration tool. Most enterprise instant messaging tools provide ways to share and send files to increase the speed in which tasks are handled.
  • Improved coordination - You may have a multitude of departments that have to have input on a single issue. With an instant messaging solution, you can easily get all the people you need in-the-know on any given project, on the same page.
  • Useful, easy-to-use options - Options are nice, and some instant messaging software now incorporates features that make them even better communication and collaboration tools. Most instant messaging platforms allow you to archive your chats to ensure that they are saved for reference. You can typically share media in them as well.

Instant messaging has been such a major benefit for organizations, software developers have begun to develop systems that use the instant messaging platform as a base for a more collaborative software. The development of applications like Slack, Microsoft Teams, and Flock are certainly going to make instant messaging a major part of collaboration for the long haul.

At Direct Technology Group, we can help your organization find the right software to fit your operational, management, and security needs. Call us today to learn more about the collaborative options we offer.

New Technologies You’ll Soon See in Smartphones
Tip of the Week: Getting Around the G Suite
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, 26 June 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Business Computing Cloud Google Microsoft Malware Hackers Efficiency Network Security User Tips Business Internet Software Backup Innovation Productivity Miscellaneous Hardware Smartphones Productivity Data Hosted Solutions Mobile Devices Email Android Smartphone communications Communication Workplace Tips Windows 10 Ransomware Browser Network Cybersecurity Social Media Business Management Tech Term VoIP Passwords Upgrade Mobile Device Computer Microsoft Office Employer-Employee Relationship Outsourced IT Office Bandwidth Managed IT Services Windows 10 Save Money Small Business Windows Business Continuity Holiday Automation IT Support IT Services Chrome Apps Collaboration IT Support Managed IT Services Marketing Internet of Things Disaster Recovery Wireless Facebook Data Backup Gmail Alert Applications Server Password Wi-Fi Gadgets Users App Computers Office Tips Cloud Computing Health Router Mobile Device Management Remote Computing Hacking Quick Tips Virtualization Networking Data Recovery Mobility Business Intelligence Office 365 Physical Security Managed Service Provider Excel Cybercrime Apple Government Analytics BYOD Application Law Enforcement Saving Money Access Control Settings Data Management Retail Website Operating System Information History Mouse Twitter Mobile Computing Remote Monitoring Word Google Drive Workers Safety Recovery Entertainment VoIP Paperless Office VPN WiFi Phishing Politics Environment Managed Service Maintenance Big Data iPhone Data Breach Lithium-ion battery Virus Artificial Intelligence Battery Spam Social Engineering Telephone Systems Biometrics Value Patch Management Blockchain Printer Server Tip of the week Humor Laptop BDR Managing Stress Customer Service Virtual Assistant Data Protection Internet Exlporer HIPAA Streaming Media Hybrid Cloud Fax Server How To The Internet of Things Tech Terms Remote Monitoring and Management Two-factor Authentication Sports Cost Management Net Neutrality Information Technology Managed IT Service Vulnerability eWaste Healthcare Company Culture Scam Compliance Cortana Telephony Smart Technology User Error Best Practice Data Security G Suite Files Shortcut Tablet PowerPoint Medical IT Data storage End of Support Connectivity Voice over Internet Protocol Human Resources Cleaning Bring Your Own Device Hosted Solution DDoS Robot Wireless Charging Printer Dark Web Tech Support IT solutions Hard Drives Dongle Error WIndows 7 Conferencing Unified Threat Management Spotify Customer OneNote Distributed Denial of Service Private Cloud Customer Relationship Management Help Desk Lead Generation A.I. Personal Information Remote Support Windows Media Player Shadow IT Flexibility Hiring/Firing Budget Cryptocurrency Memory IT budget Plug-In Touchscreen Content Filtering Database Cabling Remote Control Risk Management Windows Server 2008 R2 Public Cloud Certification Movies Botnet SaaS Legal Staffing Touchpad Windows 7 IT Management Proactive IT Programming Technology Tips Microsoft Office 365 User Tip Tactics Spam Blocking Taskbar Training WannaCry Unified Communications Managed IT File Sharing Time Management Backup and Disaster Recovery Authentication Phone System Telecommuting Internet Explorer Windows XP Email Management SharePoint Relocation National Security Encryption PDF Security Cameras User Hard Drive RAM User Security Video Games Chrome OS Analyitcs Network Attached Storage Analysis SSD Authorization Millennials Threat Notifications Wearables Hacker Processors Microsoft Teams Licensing Business Technology Gadget Black Market Employee-Employer Relationship Server Management Inventory Troubleshooting Printing Webcam YouTube Bluetooth Science Spyware Travel Worker Alerts Electronic Health Records Machine Learning Mobile Security Update Paper NarrowBand USB Windows 8 HP Live Streaming Telecommute Reporting Sales Work/Life Balance Downtime Employees Virtual Reality Social e-waste Outlook Voice over IP Ink Avoiding Downtime Multi-Factor Security Wearable Technology Automobile WhatsApp Wireless Technology E-Commerce Document Management Cables Data loss Knowledge People Solid State Drive Bloatware Running Cable Profitability Consultant eCommerce Computer Accessories News Uninterrupted Power Supply Chromecast Payment Digital Entrepreneur Staff GDPR Access Comparison disposal Current Events Copy Mobile Office Monitor Hard Disk Drive Internet exploMicrosoft Social Networking Eliminating Downtime Best Available Online Shopping Downloads Cameras Search Antivirus Telephone System Techology instant Messaging Tablets Edge Websites Storage Printers Specifications Paste Meetings Reputation Video Advertising Wireless Internet Trends Google Maps Education HaaS Going Green Vulnerabilities Amazon