Direct Technology Group Blog

Direct Technology Group provides professional IT Support and Network Services for Businesses around South Florida. Computer Services, Tech Support, IT Solutions and more!

If You Aren’t Leveraging Managed Services, You’re Leaving Benefits On The Table

If You Aren’t Leveraging Managed Services, You’re Leaving Benefits On The Table

The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services model, businesses no longer do.

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3 Reasons Why Budget-Minded Business Owners Love Managed IT Services

3 Reasons Why Budget-Minded Business Owners Love Managed IT Services

If we asked you how effective your current IT support is, what would your answer be? Do you find yourself waiting around for service technicians more often than not? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer managed IT services, you’re at a significant disadvantage in the business world.

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An Employee Fixing Their Own Technology May Do More Harm Than Good

An Employee Fixing Their Own Technology May Do More Harm Than Good

Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this doesn’t translate very well into business technology management.

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Tip of the Week: How to Troubleshoot and Reset Your Network in Windows 10

Tip of the Week: How to Troubleshoot and Reset Your Network in Windows 10

Windows 10 made several small changes during its Anniversary Update, not the least of which being the inclusion of a Network Status page, allowing the user to check on the current network connection’s status.

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The 16 Most Common Network Insecurities and the Fixes

The 16 Most Common Network Insecurities and the Fixes

For modern businesses, network security should be a priority. Understanding exactly how many ways a network can be vulnerable is a key component to ensuring the security of your network. What follows is a sampling of 16 different vulnerabilities your business may unwittingly suffer from, and how to resolve them.

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